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Safe Grievance Reporting: A padlock held against a screen displaying digital data, highlighting the need for secure reporting methods.
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Is Paper-Based Grievance/Complaint Reporting Safe for the Aggrieved Party/Victim/Survivor?

July 17, 2023 Grievance App Comments Off on Is Paper-Based Grievance/Complaint Reporting Safe for the Aggrieved Party/Victim/Survivor?

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Local vs. Cloud Hosting of Grievance Systems: The Way to Go

June 17, 2023 Grievance App Comments Off on Local vs. Cloud Hosting of Grievance Systems: The Way to Go

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  • Two engineers in hard hats and safety vests inspect a control panel, representing the implementation of the Digital grievance Platform for EDSA in Sierra Leone.
    Revolutionizing Grievance Redress: The Digital Platform Transforming Sierra Leone’s EDSA
  • A smiling woman, a business owner in West Africa, talks on her phone in a shop, symbolizing the accessibility of the ECOWAS Complaint Management System for regional stakeholders.
    ECOWAS Complaint Management System: Enhancing Regional Competition and Consumer Protection
  • A close-up of a woman in traditional West African attire and headwrap, with two blurred figures in the background, representing community engagement for the RUSLP grievance redress system.
    Grievance Redress System for RUSLP: A Digital Solution for Better Urban Management

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