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A smiling woman, a business owner in West Africa, talks on her phone in a shop, symbolizing the accessibility of the ECOWAS Complaint Management System for regional stakeholders.
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ECOWAS Complaint Management System: Enhancing Regional Competition and Consumer Protection

April 17, 2024 Grievance App Comments Off on ECOWAS Complaint Management System: Enhancing Regional Competition and Consumer Protection

Learn how the ECOWAS Complaint Management System has transformed competition regulation and consumer protection across West Africa, ensuring a fair and efficient market. Introduction In 2007, the Economic Community of West African States (ECOWAS) set out on a journey to transform competition regulation in West Africa. By adopting a Regional Competition Policy Framework (RCPF), ECOWAS […]

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