• Home
  • Features
  • Pricing
  • Documentation
  • Contact Us
  • Support
Sign In
Client Portal
A close-up of a woman in traditional West African attire and headwrap, with two blurred figures in the background, representing community engagement for the RUSLP grievance redress system.
Latest News, Success Stories

Grievance Redress System for RUSLP: A Digital Solution for Better Urban Management

March 17, 2024 Grievance App Comments Off on Grievance Redress System for RUSLP: A Digital Solution for Better Urban Management

Implementing a Grievance Redress Mechanism (GRM) is no small feat, especially when it comes to a project as expansive and impactful as the Resilient Urban Sierra Leone Project (RUSLP). Funded by the International Development Association (IDA) of the World Bank, this initiative by the Government of Sierra Leone aims to bolster urban management, service delivery, […]

Search

Categories

  • Latest News 34
  • Success Stories 6

Recent posts

  • Community members using mobile grievance app to build stakeholder trust GRM through accessible and responsive digital feedback.
    Building Stakeholder Trust: The Power of Accessible & Responsive GRMs
  • Community meeting with NGO, government, and local stakeholders using Grievance App dashboard for transparent grievance redress mechanism.
    What Is a Grievance Redress Mechanism? Importance for NGOs and Governments
  • Illustration of Grievance App transparency features showing real-time dashboards, audit trails, and community grievance submissions enhancing accountability.
    Grievance App Transparency Features: Enhancing Transparency & Accountability

Tags

affordable GBV reporting solutions African Development Bank IRM guidelines Anti-competitive practices ECOWAS benefits of digital complaint management systems benefits of online grievance systems benefits of transparent grievance systems best digital grievance redress platforms 2025 citizen grievance management platform cloud hosting plans for complaint systems community engagement complaint management deploy legal complaint tracking systems digital GRM project EDSA grievance mechanism digital plateform grievance management platform features

Want to receive news and updates?


    Smart, Secure & Transparent Grievance Redress Mechanism.

    Features
    • Grievance Routing
    • Mobile Submission
    • Anonymous Entry
    • Form Customization
    Resources
    • Support center
    • Documentation
    • Community Forums
    • Developer API
    Company
    • About us
    • Latest news
    • Success Stories
    • Careers
    Social
    • LinkedIn
    • Facebook
    • Twitter
    • Youtube

    © Grievance.app 2025. All Rights Reserved.

    • Terms & Conditions
    • Privacy Policy