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A close-up of a woman in traditional West African attire and headwrap, with two blurred figures in the background, representing community engagement for the RUSLP grievance redress system.
Latest News, Success Stories

Grievance Redress System for RUSLP: A Digital Solution for Better Urban Management

March 17, 2024 Grievance App Comments Off on Grievance Redress System for RUSLP: A Digital Solution for Better Urban Management

Implementing a Grievance Redress Mechanism (GRM) is no small feat, especially when it comes to a project as expansive and impactful as the Resilient Urban Sierra Leone Project (RUSLP). Funded by the International Development Association (IDA) of the World Bank, this initiative by the Government of Sierra Leone aims to bolster urban management, service delivery, […]

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