• Home
  • Features
  • Pricing
  • Documentation
  • Contact Us
  • Support
Sign In
Client Portal
A smiling woman, a business owner in West Africa, talks on her phone in a shop, symbolizing the accessibility of the ECOWAS Complaint Management System for regional stakeholders.
Latest News, Success Stories

ECOWAS Complaint Management System: Enhancing Regional Competition and Consumer Protection

April 17, 2024 Grievance App Comments Off on ECOWAS Complaint Management System: Enhancing Regional Competition and Consumer Protection

Learn how the ECOWAS Complaint Management System has transformed competition regulation and consumer protection across West Africa, ensuring a fair and efficient market. Introduction In 2007, the Economic Community of West African States (ECOWAS) set out on a journey to transform competition regulation in West Africa. By adopting a Regional Competition Policy Framework (RCPF), ECOWAS […]

Search

Categories

  • Latest News 47
  • Success Stories 6

Recent posts

  • Asian professionals discussing international project GRM data in a modern meeting room, showcasing cross-border collaboration and digital grievance management.
    International Project GRM: Navigating Cross-Border Challenges
  • A diverse group of smiling African men and women using smartphones in front of a social-impact construction site, symbolizing digital inclusion through an accessible grievance mechanism.
    Accessible Grievance Mechanism: Ensuring No Voice is Left Behind
  • A female community member in an African NGO office uses a tablet for anonymous grievance reporting, while a program officer monitors anonymized complaint data on a digital dashboard.
    Anonymous Grievance Reporting in GRMs: Balancing Transparency and Protection

Tags

affordable GBV reporting solutions African Development Bank IRM guidelines Anti-competitive practices ECOWAS benefits of digital complaint management systems benefits of online grievance systems benefits of transparent grievance systems best digital grievance redress platforms 2025 citizen grievance management platform cloud hosting plans for complaint systems community engagement complaint management deploy legal complaint tracking systems digital GRM project EDSA grievance mechanism digital plateform grievance management platform features

Want to receive news and updates?


    Smart, Secure & Transparent Grievance Redress Mechanism.

    Features
    • Grievance Routing
    • Mobile Submission
    • Anonymous Entry
    • Form Customization
    Resources
    • Support center
    • Documentation
    • Community Forums
    • Developer API
    Company
    • About us
    • Latest news
    • Success Stories
    • Careers
    Social
    • LinkedIn
    • Facebook
    • Twitter
    • Youtube

    © Grievance.app 2025. All Rights Reserved.

    • Terms & Conditions
    • Privacy Policy