Discover the People
Behind Grievance.app

Explore our journey, mission, and the values that guide our innovative grievance management solutions.

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What we do

Delivering Cutting-Edge Grievance Solutions

Learn how our software transforms grievance management with powerful, user-friendly tools.

Our mission is to revolutionize the grievance redressal experience by providing a robust, scalable platform that ensures transparency, efficiency, and fairness. We empower organizations to handle grievances with the care and urgency they deserve, fostering a culture of trust and respect.

We envision a world where every organization can manage grievances in a manner that is completely transparent, absolutely efficient, and entirely fair. Our goal is to set the global standard for grievance management systems, promoting a culture of integrity and accountability.

At Grievance.app, our core values revolve around integrity, innovation, and impact. We strive to maintain the highest standards of ethics and efficiency, continually innovating to meet the evolving needs of our clients while making a positive impact on their operational practices.

Why choose us

Why Grievance.app Stands Above the Rest

Discover why our platform is the preferred choice for leading organizations seeking effective grievance solutions.

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Client Satisfaction

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Years of Experience

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Certified Consultants

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Projects Completed

The Grievance App team collaborates on an innovative grievance management solution
Professional journey

Our Journey to Innovation

Trace the milestones that have marked Grievance.app's evolution from a niche solution to a global leader in grievance management.

Foundation

Beginnings

Our journey began in 2019 with a mission to create the African Union Gender Observatory, catering to grievance reporting across Africa.

January 2019

Milestone 1

Expansion

Adoption

By 2021, our successful AUGO implementation attracted the attention of World Bank projects, leading to tailored solutions for their needs.

December 2021

Milestone 2

Scaling

Demand

The rising demand from international organizations for our robust grievance management systems led us to standardize our offerings.

May 2023

Milestone 3

Launch

SaaS Release

In 2023, we launched Grievance.app as a SaaS solution, now serving a global clientele with standardized, efficient grievance management tools.

October 2023

Milestone 4

Join our team

Explore Career Opportunities at Grievance.app

Be part of a team that’s reshaping how organizations handle grievances worldwide. Check our open positions.

  • DevOps Engineer Optimize our cloud solutions and maintain system integrity.
  • Project Manager Lead the development of new features for our platform.
  • Support Specialist Provide exceptional support to our global clientele.
  • Security Analyst Enhance our cybersecurity measures and protocols.
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