ESS10-Ready Grievance Management for Donor-Funded Projects
Ensure safeguard compliance, accountability, and impact monitoring across development portfolios.
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ESS10 & donor safeguard aligned Designed to meet World Bank and development partner requirements.
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End-to-end grievance tracking & reporting Monitor intake, resolution timelines, and outcomes across projects.
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Portfolio-level oversight Supervise multiple projects, countries, and implementers in one platform.
Common Use Cases for Development Partners
Why Development Partners Choose Grievance App
- Strengthens safeguard compliance
- Reduces fiduciary and reputational risk
- Improves partner accountability
- Enables evidence-based supervision
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Real Results, Real Feedback
Gather insights from our satisfied customers and see how our tool has revolutionized their approach to grievance handling.
Grievance.app has significantly streamlined our grievance management processes, making them more transparent and efficient. This tool has become essential in our efforts to uphold fair competition practices across the region.
ERCA - ECOWAS
West Africa
Thanks to Grievance.app, our Ministry has enhanced its response times and accountability in grievance handling. The platform’s robust features allow us to manage cases with unprecedented precision and reliability.
Ministry of Finance
Sierra Leone
Implementing Grievance.app has revolutionized how we address complaints and feedback. The system’s intuitive design and real-time tracking capabilities have greatly improved our operational efficiency.
Ministry of Energy
Sierra Leone
Grievance.app has been instrumental in transforming our grievance resolution framework. Its comprehensive analytics help us monitor and adapt strategies, ensuring all member states benefit from streamlined processes.
African Union Commission
Africa
Utilizing Grievance.app has empowered us to handle sensitive complaints more effectively, providing a secure and respectful environment for addressing gender-related grievances throughout the ECOWAS region.
EGDC - ECOWAS
West Africa
Voices of success and trust
ESS10-Ready Grievance Management for Donor-Funded Projects
Ensure safeguard compliance, accountability, and impact monitoring across development portfolios.